Brand Guidelines
Brand Strategy
Brand Systems
Change Management
Data-​Driven ​Decision ​Making
Design Leadership
Design Operations
Design Systems
Effective Communication
Emotional Intelligence
Ideation
Layout
Logos
Mentorship
Program Management
Project Management
Time Management
Typography
User Experience (UX)
User Interface (UI)

Key Skills

Adobe CC
Confluence
Figma
Google Workspace
Jira
Miro
MS Suite

Top Tools

Experience

UX Operations Manager | Indeed

  • Held positions in UX Operations for a 600-person UX community, designing and building a self-serve knowledge platform that became the primary way our UX Community accessed resources, skills, and tools.

  • Led the vision of a UX-wide Figma design organization initiative and facilitated the work to implement it.

  • Led and orchestrated a team of four global UXers on an Advisory Board to assist in researching and producing operations work.

2022 - 2023 (Remote, USA)

UX Visual Designer | Indeed

  • Elevated the brand's visual identity by developing and expanding visual brand expressions within the design system.

  • Collaborated with 100+ UXers to define the core theme and strategy of one of Indeed’s largest features, Indeed Connect.

  • Led a team of 15+ designers, developers, and UX managers to align and design a holistic visual event theme that had 2,500+ attendees.

2021 - 2023 (Remote, USA)

  • Led, conducted local competitive analysis, and designed a company-wide re-brand as the first design hire in collaboration with company Partners.

  • Developed and designed templates and processes for the way design is created, managed, and upheld across the company's 7+ real estate portfolio.

  • Project-managed internal/external partner initiatives and design operations, including third-party developers to build and launch a new website from start to finish.

Visual Designer | Prime Companies

2020 - 2021 (Albany, NY, USA)

Founder and Creative Lead | Alexandra Studios

  • Ran my own bespoke design studio that successfully launched 14 custom brand identities and re-defined what home felt and looked like for numerous families across the USA.

  • Handled and directed all business planning, project oversight and design operations to provide transparency around project progress for effective delivery of client goals.

2018 - 2020 (Remote, USA)

Visual Designer | Amazon

2018 - 2019 (Seattle, WA and Remote, USA)

  • Partnered with senior designers and managers on the visual language and user experience for Alexa Style (AI).

  • Increased visibility and cohesion across devices by ensuring similar visual attributes, styling, and components were implemented.

UX Visual Designer | Zillow

  • Contributed to the strategy and implementation of visual design into the product by collaborating and partnering with cross-team leaders to ideate and amplify visual expressions within products to increase revenue.

  • Provided art direction for photoshoots which drove high-visibility marketing campaigns that served multiple cross-team initiatives.

2015 - 2018 (Seattle, WA, USA)

Corcoran School of the Arts and Design at The George Washington University
2010 - 2013 (Washington, D.C., USA)
B.F.A Graphic Design | Cumulative with Honors

Education

Savannah College of Art and Design (SCAD)
2009 - 2010 (Savannah, GA, USA)
B.F.A Graphic Design

UX Design Operations Lead | Deltek

  • Revolutionized UX team's operational efficiency and strategic focus by pioneering UX Operations. Led annual strategic planning, establishing impactful programs that drove significant improvements in user experience.

  • Spearheaded the design and creation of a new centralized knowledge hub, empowering the UX team with essential information and resources to streamline workflows and foster a culture of learning within the community.

  • Enhanced UX team workload data by 40% by implementing a new project management tool, enabling the UX team to make informed decisions and prioritize UX requests effectively.

  • Streamlined design tool management and vendor relationships, incorporating budgeting and cost analysis to maximize seat utilization and promote efficient tool adoption throughout the organization.

2023 - Present (Remote, USA)